Accessibility & Passenger Assistance
Committed to providing an accessible, dignified travel experience for all passengers and visitors.
🛡️ TSA Security Checkpoint Status
Digital & Physical Accessibility Commitment
The Northwest Regional Airport Authority (NRAA) ensures both physical airport facilities and web communications comply with ADA Standards for Accessible Design and WCAG 2.2 AA specifications.
👩🦽 Wheelchair & Airline Assistance
Wheelchair assistance from curbside drop-off to boarding gate is provided free of charge by your departing airline.
- ✓ Request assistance when booking your ticket or at check-in
- ✓ Skycap assistance available at main entrance curb
- ✓ Accessible jet bridges and ramp loading equipment
🛡️ TSA Cares Security Assistance
TSA Cares provides dedicated security screening support for travelers with disabilities, medical conditions, or special circumstances.
- ✓ Call TSA Cares at (855) 787-2227 72 hrs prior
- ✓ Dedicated screening room available upon request
- ✓ Passenger Support Specialists on site
🐕 Service Animal Relief Areas
TVC provides designated relief areas equipped with artificial turf, waste disposal bags, and freshwater sinks.
- ✓ Pre-Security: Outdoor lawn adjacent to Baggage Claim
- ✓ Post-Security: Secure indoor pet relief room near Gate 4
- ✓ Fully ADA compliant & wheelchair accessible
🅿️ Accessible Parking & Curb Access
Designated accessible parking spaces are available in Short Term, Long Term, and Economy lots closest to walkways.
- ✓ Van-accessible spaces with side access aisles
- ✓ Curbside drop-off ramp zones at main terminal
- ✓ Automated pay stations with audio prompts
Request Alternative Format or Accessibility Feedback
If you encounter any accessibility barrier at TVC or require public documents in large print, braille, or audio format, please contact our ADA Coordinator.